Online grocer Freshdirect has instituted a “Guaranteed Fresh” mark that appears on every item it’s kitchen produces. According to their website the “Guaranteed Freshness Dates take the guesswork out of shopping so customers can make informed decisions that help plan meals, avoid waste and save money.”
Only FreshDirect offers this unique service, unlike supermarkets and other online grocers FreshDirect sources its fresh products directly from local dairies, fisheries and farms and then ships them directly to the customer.
If you are dissatisfied with any item you order contact them right away, FreshDirect will make it right with their 100% Satisfaction Guarantee.
Companies like Freshdirect that differentiates itself by providing a unique customer experience will continue to thrive against competition.
To read more about FreshDirect’s unique service click here